Some story appears in some newspaper that says that somebody said X, Y, and Z, and a customer says, I don't understand what they're talking about - we're running that product, we've been using it for five years, what are they talking about? Sanjay Kumar appearcustomerhave share on social
Well, if you look back, in almost two and a half years, the biggest change probably was in late 2000 when we decided to totally change the CA business model. Sanjay Kumar backbigbusiness Change image and share on social
Finance is critical. If sufficient investment is made in infrastructure and venture capital is made available, there will be a big improvement in the situation. Sanjay Kumar bigcapitalcritical Change image and share on social
Clients do not expect the infrastructure to be any less reliable just because the service is being delivered from an offshore location; thus, the uptime requirements justify the expense. Sanjay Kumar clientdeliverexpect Change image and share on social
So in 2000, when we changed the business model and started really focusing on that triangle and putting the customer in the center, we decided we should hold off - we've done enough consolidation; we've got enough critical mass. Sanjay Kumar businesscenterchange share on social
Failure is unfortunately as common as success. Sanjay Kumar commonfailuresuccess Change image and share on social
Well, the security business has been growing. I think security is one of those areas where it's to some degree not linear but maybe exponential growth. Sanjay Kumar areabusinessdegree Change image and share on social
Few service industries are designed to be 24x7 in India, and thus there was no 24x7 mentality. Sanjay Kumar 24x7designindia Change image and share on social
So if you're a customer today, the same person who came in to demonstrate the technology for you and helped you architect the solution before you bought it is likely going to be leading the team to help you do the implementation. Sanjay Kumar architectbuycustomer share on social
There is nothing in the company that is either above or below me, as far as I'm concerned. Sanjay Kumar companyconcern Change image and share on social