Finally, I have to say that the most surprising aspect has been the speed at which the folks in India adapt to Western practices. They learn fast, really, really fast. Sanjay Kumar adaptaspectfast Change image and share on social
I think that a lot of companies are still amazingly price sensitive. Sanjay Kumar amazinglycompanylot Change image and share on social
We have believed at CA that consolidation of this industry is something that was required ten years ago. Sanjay Kumar agobelievecan Change image and share on social
Some story appears in some newspaper that says that somebody said X, Y, and Z, and a customer says, I don't understand what they're talking about - we're running that product, we've been using it for five years, what are they talking about? Sanjay Kumar appearcustomerhave share on social
Clearly, every company needs a leader. That's an important part of being the CEO of the company. Sanjay Kumar ceocompanyimportant Change image and share on social
There are companies that are cutting their costs by over 50% by offshoring. Sanjay Kumar companycostcut Change image and share on social
But the real focus should be on people who are buying today because the base is so big it will take a long time for any change materialize on an overall basis. Sanjay Kumar basebasisbig Change image and share on social
Companies are starting to measure how effective their customer service is and trying to understand what they can do to improve the customer service process. Sanjay Kumar companycustomereffective Change image and share on social
Today we're focused on small acquisitions to add technology where necessary. I think it's fair to say we're not out looking for a large one, but I think it's also very fair to say that as a public company you can never say never. Sanjay Kumar acquisitionaddcompany share on social
Well, if you look back, in almost two and a half years, the biggest change probably was in late 2000 when we decided to totally change the CA business model. Sanjay Kumar backbigbusiness Change image and share on social
