Robin Williams

Many times, I thought the sat-phone was just a hindrance because it can become a crutch. You can call someone in Australia or Europe and talk about what you're going through, but it doesn't actually help. Sat-phones and GPS can't show you where the grass or the wells are.

And I think that still is true of this business - which is basically research and development - that you probably spend more time in planning and training and designing for things to go wrong, and how you cope with them, than you do for things to go right.