If we go and see hundreds of different market resources, you are seeing hundreds of different points of view, and once in a while, my experience is, you will come across one or two that are just outstanding, and you never would have thought of them. Richard Hayne experiencehundredmarket share on social
Terrain has seen a strong uptick in brand awareness and direct-to-consumer traffic from their inclusion in the Anthropologie Group. Richard Hayne anthropologieawarenessbrand Change image and share on social
Our job as a business is not to promote a political agenda. That's not what we do. Richard Hayne agendumbusinessjob Change image and share on social
The Anthropologie brand continues to succeed in emotionally engaging its customers while delivering strong financial results. Richard Hayne anthropologiebrandcontinue Change image and share on social
I invite you all to visit our new Harold Square or Space 98 stores in New York. I think you'll agree with me that these stores have a distinct Urban Outfitters personality, with fresh, exciting product and an experience that resonates with the 18 to 28 year old urban-dwelling customer. Richard Hayne agreecustomerdistinct share on social
Over time, demand from Registry should help support the home product expansion initiative and vice-versa. Richard Hayne demandexpansionhome Change image and share on social
Quite frankly, the Urban brand organization became too siloed, with too little communication across functional areas. The great creativity that has been the hallmark of our success became stifled. Richard Hayne areabrandcommunication Change image and share on social
For many years, we have repeated that the direct-to-consumer channel is growing and capturing a larger share of our customers' wallet. Richard Hayne capturechannelconsumer Change image and share on social
Repositioning a brand is never easy and rarely without pain. I believe the Urban brand is making the necessary changes that will allow it to more fully engage its traditional customer and return to solid profitability. Richard Hayne brandcustomereasy share on social
There is no question that there is a capability that the Internet affords us to get a closer look at the customer and to be closer to the customer. Richard Hayne affordcapabilityclose Change image and share on social