We have built brands that resonate deeply with our customers. Our strategy to grow these brands is clear, and we have strong teams in place to execute this strategy. That is our formula for success. Richard Hayne brandbuildclear Change image and share on social
Our job as a business is not to promote a political agenda. That's not what we do. Richard Hayne agendumbusinessjob Change image and share on social
Quite frankly, the Urban brand organization became too siloed, with too little communication across functional areas. The great creativity that has been the hallmark of our success became stifled. Richard Hayne areabrandcommunication Change image and share on social
We believe there is no fundamental structural changes in the young-adult market. There are, of course, fashion changes, and the success of each brand depends on the accuracy with which it predicts those changes. Richard Hayne accuracyadultbrand share on social
For many years, we have repeated that the direct-to-consumer channel is growing and capturing a larger share of our customers' wallet. Richard Hayne capturechannelconsumer Change image and share on social
Besides offering desirable products, the Free People brand continue to produce some of the most compelling imagery and customer engagement in the industry. Richard Hayne brandcompelcontinue Change image and share on social
There is no question that there is a capability that the Internet affords us to get a closer look at the customer and to be closer to the customer. Richard Hayne affordcapabilityclose Change image and share on social
If we go and see hundreds of different market resources, you are seeing hundreds of different points of view, and once in a while, my experience is, you will come across one or two that are just outstanding, and you never would have thought of them. Richard Hayne experiencehundredmarket share on social
Each brand leader is focused on ensuring that the brand relationship with its customer is strong and differentiated. To accomplish this differentiation, we plan to offer her even more unique product and talk with her in new and exciting ways. Richard Hayne accomplishbrandcustomer share on social
Like Free People, the Urban brand is planning to grow by expanding product assortments, expanding the brand reach and by improved marketing. Richard Hayne assortmentbrandexpand Change image and share on social
