Ricardo Semler

People are too keen to follow standard preconceptions of how organisations should work. All too often, we feel that we are unable to make changes and so hope that someone, somewhere in your organisation knows what we are doing and what the overall aim is.

Many of the things that I have written on have focused, at least a big part of the story, on adolescents. I think that in that period of life, so much happens, and it's the period of life where you're forming into an adult. In certain ways, you're already an adult and in certain ways you're still a kid.