Natalie Massenet

I think there will be an increasing convergence between content and commerce, that it will be about following consumers instead of making consumers come to you, and I am especially excited about the various platforms that will allow more and more access to customers.

Trying to move the volume of products we're talking about from place to place to get it ultimately into the customer's hands, to price these items, to market these items, I think the retail business is incredibly complex. But if you get it right, it's a beautiful thing.

If you don't have a voice that forces you back to basics, you're a dangerous person. Or to put it another way: You're at risk, and the people with you are at risk. I'm not a daredevil. I don't fly without a safety net.