Michael Palin

You don't ask people about the immigration policies of the U.K. or their country's agricultural policy. Instead, you talk to them about the meal they're eating or their family, and from that you get the sense of another human being, someone we can all relate to.

Well, there's no question that the law passed in 1996 was flawed. It deregulated the wholesale market, meaning the price that the utilities had to pay energy companies for power, but not the retail market.