Michael Chertoff

But I think the bottom line right now is to take the constructive criticism and use that to build toward, as I say, the hurricane season that is 100 days away. And we don't have a lot of time to waste before we start to address that next set of challenges.

The larger point is this: We've invested over half a billion dollars in New York since this department was stood up. We've given New York more money, by more than double, than any other city in the country.

The second thing we did was said, OK, we've now identified the risk, but what do you want to do with the money? Because it's not enough to have risk; you've got to have a meaningful use for the money we give you.

If we live a self-directed, self-motivated, self-centered life, always needing to get our own way, then we're going to be miserable. In fact, many times we believe it's our problems that are making us unhappy when, in reality, it's because we're focused on ourselves!