Maya Angelou

I keep a hotel room in my town, although I have a large house. And I go there at about 5:30 in the morning, and I start working. And I don't allow anybody to come in that room. I work on yellow pads and with ballpoint pens. I keep a Bible, a thesaurus, a dictionary, and a bottle of sherry. I stay there until midday.

If you don't care about the lapel or the buttons or the fit, then you are doing a disservice to the consumer. We're all inside the tunnel, speaking the language of business, but we need to speak the language of customers.