Mary Barra

Connectivity offers a great opportunity for General Motors. When you look at the investment we have made in OnStar and putting 4GLT in and the access you have to not only put data in, and we haven't really tapped into the data you can use from the vehicle.

If we live a self-directed, self-motivated, self-centered life, always needing to get our own way, then we're going to be miserable. In fact, many times we believe it's our problems that are making us unhappy when, in reality, it's because we're focused on ourselves!

And I think that still is true of this business - which is basically research and development - that you probably spend more time in planning and training and designing for things to go wrong, and how you cope with them, than you do for things to go right.