Mark Z. Danielewski

At the breakfast table we are footnoting everything that we read. We don't recognise it as such but we encounter an article in the newspaper and then suddenly we recall that a friend had a certain comment on that particular story, a certain bit of news that we saw on the television applies to that and we immediately assemble an idea of a story.

Sometimes the routes leading to feelings of anger are so convoluted and circuitous that it takes enormous skill to discern their original source, or fountainhead. But regardless of the reason for or the source of the anger or the relative ease or complexity in perceiving either the anger or its source - everybody, but everybody, gets angry.

There's this notion out there - and it's a categorically false notion - that the only business model in the service industry is the minimum-wage business model. I say phooey to that. You go to a Costco store, and you see people there who've been working there for years and years. They're making $15, $20 an hour, plus health benefits.