Madeleine M. Kunin

Any smart executive understands that to find the best talent she has to explore new territory that lies beyond familiar geography. That applies not only to gender, but also to race, religion, background and age.

To make flexibility work, it is not only necessary to change our attitude about who is a good worker and who is not, but we have to train managers at all levels to recognize the difference between the number of hours worked and the quality of work produced.