M. Scott Peck

And I think that still is true of this business - which is basically research and development - that you probably spend more time in planning and training and designing for things to go wrong, and how you cope with them, than you do for things to go right.

I don't know why everyone feels the pressure to look young. Personally, I hate it. I don't want to inject Botox and look young forever. It's living in denial and anything that has an undercurrent of this philosophy is bad for your growth.