Karisma Kapoor

Maids in India have egos. Big egos. They do not like being spoken to curtly, and they do not like to be abruptly instructed by a woman they do not know. They come with the feeling that they already know everything. So while training them to do things your way, speak gently, and when they do it right, appreciate it.

My dad's family is part British and Austrian, and my mother's family is from Goa, which is in the south of India. I looked different from everyone else, which now is such a blessing. It was harder at the beginning of my career.