Karisma Kapoor

Maids in India have egos. Big egos. They do not like being spoken to curtly, and they do not like to be abruptly instructed by a woman they do not know. They come with the feeling that they already know everything. So while training them to do things your way, speak gently, and when they do it right, appreciate it.

As England manager I always felt we needed an extra man in midfield to retain the ball, but that was more as an attacking ploy to help create opportunities. It came from my experience playing international football in a 4-4-2 and spending half my time chasing the ball.

Spirituality does two things for you. One, you are forced to become more selfless, two, you trust to providence. The opposite of a spiritual man is a materialist. If I was a materialist I would be making lots of money doing endorsements, doing cricket commentary. I have no interest in that.

Working with franchises can be challenging, but at the same time I really did enjoy working on 'Star Wars,' for example, and I have done a lot of 'Dungeons & Dragons' games, but I still enjoy it very much.