Juliana Hatfield

It may seem strange, but the most grateful I've ever felt was when I was held up at gunpoint. After I handed over my wallet and the mugger ran off into the woods, I thought, 'Thank you for not shooting me.' I was overwhelmingly glad to be alive and unharmed.

You make your first album, you make some money, and you feel like you still have to show face, like 'I still go to the projects.' I'm like, why? Your job is to inspire people from your neighborhood to get out. You grew up there. What makes you think it's so cool?

Profitability, growth, and safeguards against existential risks are crucial to strengthening a company's long-term prospects. But if these three factors constitute a company's 'hard power,' firms also need 'soft power': public trust and acceptance, won by fulfilling a company's social responsibility.