Joseph J. Lhota

What I learned from 9/11 that is really important, first and foremost, you have to motivate all the workers and understand that they've left their families to help clean up a pretty awful situation. Every time you have an emergency management situation, it's all about teamwork.

Every time I see documentaries or infomercials about little kids with cancer, I just freak out. It affects me on the highest emotional level... Anytime I think about it, it makes me sadder than anything I can think of.