John Zimmer

There's a massive opportunity as more and more millennials and others in cities switch over from car ownership to transportation as a service. They are picking Lyft, and we want to stay focused on that big opportunity.

Lyft Line came out of the vision that we've had from the beginning, which is how do we get the most affordable ride to everyone? Eighty percent of seats at all times on the road are empty. In Los Angeles, average car occupancy is 1.1, and if it were 1.3, there would be no traffic.

We see Lyft as not just an app, but a movement of people coming together in cities and having conversations about things that matter. You're around some of the most interesting people in the world, and you don't talk to them. More and more people are craving in-person interactions.

The main difference to me with Lyft is the sense of community and social experience. The pink mustache, fist bump and strict screening have fostered a strong sense of community with many stories of new friends, discovered jobs, and even some Lyft hugs after a tough break up.