John Henrik Clarke

History is not everything, but it is a starting point. History is a clock that people use to tell their political and cultural time of day. It is a compass they use to find themselves on the map of human geography. It tells them where they are but, more importantly, what they must be.

In order to have a charismatic leader, you have to have a charismatic program. Because if you have a charismatic program, then if you can read you can lead. When the leader gets killed while you're reading from page 13 of your charismatic program, you can bury the man with honors, then continue the plan by reading from page 14. Let's keep on.

And I think that still is true of this business - which is basically research and development - that you probably spend more time in planning and training and designing for things to go wrong, and how you cope with them, than you do for things to go right.