Johann Wolfgang von Goethe

Over the past decade... while many businesses have pursued what I call 'business as usual,' I have been part of a different, smaller business movement, one that tried to put idealism back on the agenda.

I'm fascinated by the ways in which people express themselves, because their responses are often counter to what they're actually feeling. Like when they're frightened, they tend to freeze. When they're angry, it doesn't always come out as volume. There are wonderful contradictions in the way that people express their emotions.