Jennifer Pahlka

When one neighbor helps another, we strengthen our communities.

We have to make bureaucracy sexy.

You might not think of something like TurboTax as a civic venture, but that product took a confusing interface to a government process and made it simpler and easier to use for citizens.

The government has once again made the right socially acceptable.

When I see something that I think isn't right, I think I have some kind of, for right or wrong, an obligation to fix it.

We define ourselves as intelligent. That's odd, because we're doing the definition - We're creating our own definition and saying, 'We are intelligent!'