Jeffrey R. Immelt

Leadership is an intense journey into yourself. You can use your own style to get anything done. It's about being self-aware. Every morning, I look in the mirror and say, 'I could have done three things better yesterday.'

When you take over a company like GE, you think you're going to visit 100 businesses. You're going to go see the factories you haven't seen before. You're going to see a site in Texas and one in Canada and stuff like that. That has fallen by the wayside.

Well, there's no question that the law passed in 1996 was flawed. It deregulated the wholesale market, meaning the price that the utilities had to pay energy companies for power, but not the retail market.

I remember Detroit feeling really unsafe, feeling scared a lot. Our house was broken into, our car was stolen, we had to get a watchdog, we would get beat up in the street, I had my bike stolen. There was just a lot of real anarchy on the streets and sidewalks.