At Nokia, we have an internal market for ideas. There could be someone in Nokia who wants research, and they will come to us. Jan Chipchase ideainternalmarket Change image and share on social
I specialise in taking teams of designers, psychologists, usability experts, sociologists and ethnographers into the field. It's called 'corporate anthropology,' but personally I'm more comfortable with 'design research,' because I'm not an anthropologist by training. Jan Chipchase anthropologistanthropologycall share on social
There is close to zero trust in institutions in Afghanistan. The mobile carriers have more trust than the banks. Jan Chipchase afghanistanbankcarrier Change image and share on social
Tokyo - still - offers the most tightly integrated infrastructure, where smooth, technology-driven experiences take place when engaging in everyday actions, such as verifying personal identity, paying for goods, and buying tickets. Jan Chipchase actionbuydrive share on social
From my time at Nokia, I've seen the 99% positive and occasionally negative impact that communication tools can have on people. Jan Chipchase communicationhaveimpact Change image and share on social
There's a whole load of stuff in life that is worth documenting. You see it every day but don't even notice. Jan Chipchase daydocumentlife Change image and share on social
Cultural comparisons are good because they can tell you about what's similar, but also sometimes they make it easier to see obvious differences. Jan Chipchase comparisonculturaldifference Change image and share on social
The ability to identify someone at a moment's notice by snapping a photo of him or her, to trigger an immediate influx of data about the person behind the face, will forever change the world. Jan Chipchase abilitychangedatum Change image and share on social
The distance between who you are and who you might be is closing. Jan Chipchase closedistance Change image and share on social
I spend a lot of my time looking into people's bags and handbags - with their permission, of course. Jan Chipchase baghandbaglot Change image and share on social