James McGreevey

I record my radio show, and my staff makes me a nice lunch in the kitchen, usually fish - whatever's freshest and line-caught - and a salad. I drink water and herbal tea, a blend of catnip, elderberry, and horehound.

Companies selling a product play down its vulnerability and emphasize its robustness. But only after technology leaves the dock is it really tested. For human operators in control of a supposedly infallible system, complacency and overconfidence can take over, and caution may be thrown to the wind.