J. A. Konrath

The business model - where books can be returned, and where a 50% sell-through is considered acceptable - is archaic and wasteful. Writers get small royalties, little say in how their books are marketed and sold, and simple things like cover and title approval are unheard of unless you're a huge bestseller.

I studied writing at university, and I actually majored in screenwriting. Then I went to work as a bookseller and then as a sales rep and publicist and then various editorial jobs until I ended up with HarperCollins in Australia.