I think in just about any business the low cost competitor is always going to have an advantage. Gerard Arpey advantagebusinesscompetitor Change image and share on social
These are times of unprecedented challenge and change in the airline industry, and the appointments we are announcing today will put American in an even stronger position to continue the substantial progress that has already been made under the tenets of our Turnaround Plan. Gerard Arpey airlineamericanannounce share on social
Just to cover the increase in fuel costs over the past two years, American would have had to raise fares nearly $75 per round-trip ticket. During this time period, our average fare increased by only $15. Gerard Arpey americanaveragecost share on social
But I don't think the popularity of flying has diminished a bit. Gerard Arpey bitediminishfly Change image and share on social
We need to take excellent care of our customers, and do so at a profit. Gerard Arpey carecustomerexcellent Change image and share on social
This airline is grateful for his extensive contributions and we will miss his friendship and support. We extend our deepest sympathies to the Casey family on its personal loss. Gerard Arpey airlinecaseycontribution Change image and share on social
That doesn't mean you have to have the lowest costs in the industry to succeed. But you need to make sure the activities and product attributes that increase your costs above the other guy bring in at least that much more in revenue, and hopefully more. Gerard Arpey activityattributebring share on social
Markets that don't work we're going to step away from. Gerard Arpey marketstepwork Change image and share on social
But I definitely see us playing a major role in St. Louis in the years to come. We already provide service to 95 percent of the markets St. Louis travelers visit the most. And we're adding capacity in some of the most important markets. Gerard Arpey addcapacityimportant share on social
One of our most difficult realizations was that - in the course of two years - a connecting hub in St. Louis had gone from something we thought we needed to something we could no longer afford. Gerard Arpey affordconnectdifficult Change image and share on social
