George Zimmer

We opened the first Men's Wearhouse in Houston in August 1973, then a store a year for 10 years in Texas. In the early 1980s I opened a store in the San Francisco Bay Area. Within the year, the Texas economy was in total disarray. We were facing Chapter 11, and if not for the California store, we might not have survived.

I never considered the clothing business in college. But my father was a manufacturer of men's wear in the Northeast and wanted to investigate manufacturing in Asia. In 1972 he sent me to Japan, Taiwan, and Hong Kong for four months. I'm convinced it was his way of getting me into business, rather than letting me be a hippie.

We rent one in three tuxedos in the U.S. and Canada, and if we make a mistake, our employees will deliver to the customer's home, office, or wedding. We get a couple hundred letters a week praising the service in our stores.

I don't think even when you find a person, you can be completely honest, ever. There's still pieces of you that you don't give away. I do believe you always need that place where it's just you, your thoughts, no one else's judgment or anything.