Genie Francis

My heart goes out to the Lindsay Lohans and Britneys who have really had childhood taken from them and probably missed important developmental steps. They have become sort of 'public domain' and something to be made money on. There's no sense of self there, I'm sure of it.

I remember being in Atlantic City once when I was 18 or 19, and a sea of people were screaming and pulling their hair because I was there. It was weird. Nobody deserves adulation like that. I tried to explain it to my kids once. I said, 'Mommy used to be kind of cool, kind of like a Britney Spears.'

I haven't checked this out yet, but one of our guys told me we have a counselor within 45 minutes to an hour of most small businesses in this country. That's really powerful. I call it our bone structure.