Frances Beinecke

We'll always need energy. We need to communicate, too, but we're not stuck with hand gestures and smoke signals. There are better ways to power our future than by digging fossil fuel from the ground and setting it on fire.

You fouled a guy who needs to be fouled. If he's going to the basket, you don't give a knick-knack foul and then argue with the ref. You foul him so he knows, so the next guy coming behind him knows, so his team knows you can't go in the lane.

And I think that still is true of this business - which is basically research and development - that you probably spend more time in planning and training and designing for things to go wrong, and how you cope with them, than you do for things to go right.