Top 467 Experience Quotes

Is Amazon truly the best online buying experience? Absolutely not. Is eBay the best platform for auction? Probably not. Are dating sites like match.com really a reflection of the way people date? Probably not.

What unfortunately happens is we have about... 350 million interactions with consumers a year, between phone calls and truck calls. It may be over 400 million, and that doesn't count any online interactions, which I think is over a billion. You get one-tenth of one-percent bad experience, that's a lot of people - unacceptable.

I find the experience of keeping a journal much more creative on paper than on a computer. When I write, I'm physically immersed in the world and slow down, whereas on screen, I use my senses in a less engaged way - and I skim more.

Writing helps me to create order out of chaos and make sense of things. It helps me to understand what I've experienced, what I've felt and seen, so it becomes a little easier to handle. On the other hand, I don't want it to be just a cathartic experience, an outpouring of grief or whatever it is.