Daphne Guinness

I can't understand it when people are closed-minded. I mean, boy, have I made mistakes and been very wrong. I can't tell you the amounts of times I've been let down, but I still try to see the best in people.

The Italians are very unmusical. If I go to a Protestant church in London or Amsterdam or listen to a black choir, I hear four-part harmony. Italians could never do that. In Italy, we all have to sing the melody because we cannot harmonise.

As England manager I always felt we needed an extra man in midfield to retain the ball, but that was more as an attacking ploy to help create opportunities. It came from my experience playing international football in a 4-4-2 and spending half my time chasing the ball.