Christopher Lasch

In the Soyuz, the little Russian capsule, you can actually hear the banging of the big shield, the big heat shield on the bottom, as it slowly erodes away from the heat and pieces of it fly off like sparks across your window, and it's an interesting thing to ride through, you know.

And I think that still is true of this business - which is basically research and development - that you probably spend more time in planning and training and designing for things to go wrong, and how you cope with them, than you do for things to go right.