We took the brains out of the set-top box and put it in the cloud. Having our software in the cloud gives consumers the ability to click their remote control and navigate through thousands of choices in a simple and elegant way. That's magic. Brian L. Roberts abilityboxbrain share on social
In the case of Comcast, we're taking a lot of our technology into the cloud, so you don't need a new box every time you want to innovate. And it's all speeding up. Brian L. Roberts boxcasecloud Change image and share on social
Our products weren't getting some of the excitement they deserved because you were waiting on hold on the phone, or we missed an appointment. Brian L. Roberts appointmentdeserveexcitement Change image and share on social
It's really important we stay in touch with our customers and try to, over time, have more packages and flexibility than perhaps we have historically offered. And that's part of that tension that is healthy that is going on in the marketplace. Brian L. Roberts customerflexibilityhealthy share on social
We are going to have a suite of products that you subscribe to - television, high-speed Internet, phone, home security, energy management, maybe even health care - and we are going to have many customers that are going to buy those products directly from us. Brian L. Roberts buycarecustomer share on social
In our case, one of my earliest experiences working in the company was being asked to be on Ted Turner's board, and I saw that the value creation from owning networks was stunning - new channels, international opportunities, synergy, many things that Turner Broadcasting built for decades. Brian L. Roberts askboardbroadcast share on social
If you had to pay separately for just PBS, probably, sadly, not a majority of Americans would do that. So there's many channels, whether it's Discovery Channel or C-SPAN or many, many others, that just aren't viable. Brian L. Roberts americanchanneldiscovery share on social
Comcast NBCUniversal has an incredible array of brands and ways to deliver those brands and experiences for consumers. Brian L. Roberts arraybrandcomcast Change image and share on social
Many years ago, Bill Gates said that one day we'd be able to click on the shoes of a character in a TV show and buy them online. Whether that happens or not, are you thinking about new ways to combine your assets in programming, customer knowledge, and technology? Brian L. Roberts agoassetbill share on social