It seemed to me the perfect company for the 21st century would be one that was technology-orientated with great content and national scale. Brian L. Roberts 21stcenturycompany Change image and share on social
We took the brains out of the set-top box and put it in the cloud. Having our software in the cloud gives consumers the ability to click their remote control and navigate through thousands of choices in a simple and elegant way. That's magic. Brian L. Roberts abilityboxbrain share on social
In the case of Comcast, we're taking a lot of our technology into the cloud, so you don't need a new box every time you want to innovate. And it's all speeding up. Brian L. Roberts boxcasecloud Change image and share on social
Our products weren't getting some of the excitement they deserved because you were waiting on hold on the phone, or we missed an appointment. Brian L. Roberts appointmentdeserveexcitement Change image and share on social
It's really important we stay in touch with our customers and try to, over time, have more packages and flexibility than perhaps we have historically offered. And that's part of that tension that is healthy that is going on in the marketplace. Brian L. Roberts customerflexibilityhealthy share on social
We are going to have a suite of products that you subscribe to - television, high-speed Internet, phone, home security, energy management, maybe even health care - and we are going to have many customers that are going to buy those products directly from us. Brian L. Roberts buycarecustomer share on social
If you had to pay separately for just PBS, probably, sadly, not a majority of Americans would do that. So there's many channels, whether it's Discovery Channel or C-SPAN or many, many others, that just aren't viable. Brian L. Roberts americanchanneldiscovery share on social
Many years ago, Bill Gates said that one day we'd be able to click on the shoes of a character in a TV show and buy them online. Whether that happens or not, are you thinking about new ways to combine your assets in programming, customer knowledge, and technology? Brian L. Roberts agoassetbill share on social
It's a huge mistake not to embrace social media. We need to stay in touch and stay relevant to young people. Brian L. Roberts embracehugemedium Change image and share on social
