Verizon had just come out with FiOS, and AT&T had U-verse. We came up with a couple of options, and then our marketing people came in and said, 'What do you think of Xfinity?' Brian L. Roberts couplefiosmarkete Change image and share on social
If you had to pay separately for just PBS, probably, sadly, not a majority of Americans would do that. So there's many channels, whether it's Discovery Channel or C-SPAN or many, many others, that just aren't viable. Brian L. Roberts americanchanneldiscovery share on social
It's really important we stay in touch with our customers and try to, over time, have more packages and flexibility than perhaps we have historically offered. And that's part of that tension that is healthy that is going on in the marketplace. Brian L. Roberts customerflexibilityhealthy share on social
Our products weren't getting some of the excitement they deserved because you were waiting on hold on the phone, or we missed an appointment. Brian L. Roberts appointmentdeserveexcitement Change image and share on social
It's a huge mistake not to embrace social media. We need to stay in touch and stay relevant to young people. Brian L. Roberts embracehugemedium Change image and share on social
I go back to when we met with the late Steve Jobs. He couldn't understand why we didn't put Wi-Fi in every cable set box. And I literally went home and said, 'Tell me again - what's Wi-Fi?' Brian L. Roberts backboxcable Change image and share on social
Many years ago, Bill Gates said that one day we'd be able to click on the shoes of a character in a TV show and buy them online. Whether that happens or not, are you thinking about new ways to combine your assets in programming, customer knowledge, and technology? Brian L. Roberts agoassetbill share on social
You can't just buy the sports section of 'The New York Times.' You take the whole paper. Brian L. Roberts buypapersection Change image and share on social
We are a mixed marriage, so our kids were raised with a little less Judaism than I was raised with. Brian L. Roberts judaismkidmarriage Change image and share on social
We are going to have a suite of products that you subscribe to - television, high-speed Internet, phone, home security, energy management, maybe even health care - and we are going to have many customers that are going to buy those products directly from us. Brian L. Roberts buycarecustomer share on social
