Anne M. Mulcahy

Employees are a company's greatest asset - they're your competitive advantage. You want to attract and retain the best; provide them with encouragement, stimulus, and make them feel that they are an integral part of the company's mission.

I got a journalism degree. I started doing journalism - I interned at 'Cosmopolitan' magazine in the 1970s, which probably wasn't the best place for me, and I spent six or nine months freelancing. Anyway, I wasn't that good at it.

Do I sometimes hope I wake up in the morning and people are like, 'What's wrong with her? She looks emaciated.' Of course I would love that. I'm such a clothes whore, I would love the opportunity to be a hanger. But I think I'm more confident than I've ever felt in my life.