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When we believe the best of people, we let go of each thing they do that is hurtful to us. And we choose to think things like, 'I don't believe they meant to hurt me.' 'Maybe they're having a bad day or don't feel well.' 'They probably don't even realize how they sound.'

When we breathe it in, soot can interfere with our lungs and increase the risk of asthma attacks, lung cancer and even premature death. The smallest particles can pass into the blood stream and cause heart disease, stroke and reproductive complications.

When we bring back with us the objects most dear, and find those we left unchanged, we are tempted to doubt the lapse of time; but one link in the chain of affection broken, and every thing seems altered.

When we built Roomba, we explicitly designed it to not have a face. We didn't want to think it was cute; we wanted people to take it seriously, so we gave it more of an industrial look. People personified their Roomba anyway. Over 80 percent of people name their robot. We did nothing to encourage people to do that, but they do it anyway.