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The Web provides a very easy way to immediately grasp what's going on. It really offers the transparency, so you can see, especially with the search engine, how people are using Twitter at one glance. The phone doesn't allow for that.

The web's democratic in one way and distinctly undemocratic in another way. And I think a lot of the confusion about the political ramifications have to do with that one word having so many meanings. So, it's democratic in that it quite literally delivers power to the people; it, it essentially opens up participation in the public's mind.