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Social media give me the privilege of learning about more people than I could meet in my whole life. Taken together, the Internet reads like the grandest character-driven novel humanity has ever known. Not much plot, though.

Social media has allowed groups, such as ISIL, to use the Internet to spot and assess potential recruits. With the widespread horizontal distribution of social media, terrorists can identify vulnerable individuals of all ages in the United States - spot, assess, recruit, and radicalize - either to travel or to conduct a homeland attack.

Social media has created a legion of social delinquents, billions of people speaking not their minds but their spleens, venting everything from the gum-cracking snark befitting a hair-twisting mallrat to the froth-flecked rage of a bell tower marksman.

Social media has given companies access to unprecedented amounts of information on client behavior and preferences - so-called Big Data. But making sense of it all and turning it into actionable policy has been elusive.