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I deal with my sons like young men. If they have a problem with something, they come to me. I am the type of dad that will drop everything I am doing for them, and always tell them to talk to me about it.

I deal with the authors I work with, agents, and other departments of the company, talking about both the books that I'm working on and everyone else's. Then there's dealing with foreign publishers: foreigners visit all the time. People want to bounce things off the publisher, and a lot of it is encouragement.