Top 69 Quotes by John Caudwell

Really good customer service will deliver sales. You are training salesmen to give the best possible advice and then to achieve the sale. People actually like you to ask for a sale because it shows you value their business.

My second business would have succeeded but for competitors' jealousy. I was selling motorbike gear cheap, but the people I was undercutting complained to the manufacturer and cut off my supply. It showed me how corrupt business can be. When I sold phones, the same thing happened, but this time I was ready.

My father was unwell when I was 11, had a stroke at 14 and died when I was 18. My mother going to work at seven in the morning and coming back to look after him and me and my brother left its mark on me.

I have a helicopter that I use for U.K. business trips, and I fly myself. I have a yacht in Antibes in the south of France, which is a sort of indulgence, as we only use it for about four weeks a year. The rest of the time, it is chartered out to people as a business.