When you're thinking about your next product or current product and wondering how to make it different so you don't have competition, understand the job the customer needs to get done. Clayton Christensen competitioncurrentcustomer Change image and share on social
People under-invest in family because it doesn't pay off until the long term. Clayton Christensen familyinvestlong Change image and share on social
For online universities, like Liverpool and the University of Phoenix, if prices drop by 60%, they still make money. But for the vast majority of traditional universities, if the prices fall by 10%, they are bankrupt; they have no wriggle room. Clayton Christensen bankruptdropfall share on social
A major driver of the cost of healthcare in the United States is a compromise that was reached with the American Medical Association in the 1960s when Medicare was first established. Clayton Christensen 1960samericanassociation Change image and share on social
Many of the factors that we think will cause motivation, such as fair pay and a good manager, won't make you love your job. Even if you eliminate what makes you dissatisfied, that doesn't make you motivated. It doesn't make your work rewarding. You just are less bothered by things. Clayton Christensen botherdissatisfyeliminate share on social
Finding a 'sacrificial lamb' on whom to tag blame for complicated problems is an important instrument in the toolkit of politicians, because it deflects blame for the nation's economic woes away from their own regulatory lapses, economic mismanagement and coddling to labor unions. Clayton Christensen blamecoddlecomplicate share on social