Once you know the emotional building blocks of anxiety, you can influence them. Chip Conley anxietyblockbuild Change image and share on social
If an employee told you he had the flu, you'd send him home. If an employee told you he was feeling anxious, you'd probably tell him to get back to work. But the emotion is just as contagious as a flu virus. Chip Conley anxiousbackcontagious share on social
Companies and leaders are role models - not just with the business community - but in the broader world. Chip Conley broadbusinesscommunity Change image and share on social
Someone could be amazing at what they do, but if you don't like them, why bother hiring them? Chip Conley amazebotherhire Change image and share on social
When the world is in the midst of change, when adversity and opportunity are almost indistinguishable, this is the time for visionary leadership and when leaders need to look beyond the survival needs of those they're serving. Chip Conley adversitychangeindistinguishable share on social
At the heart of great leadership is a curious mind, heart, and spirit. Chip Conley curiousgreatheart Change image and share on social
The intersection of psychology and business is typically seen as being as congested, stressful, and emotionally barren as a peak commute traffic day on the L.A. freeways. But, thankfully, we live in an era in which neuroscientists are teaching us about the malleability of our brain and the emotionally contagious nature of our workplaces. Chip Conley barrenbrainbusiness share on social
Feeling good about your life, but not expressing a heartfelt 'thank you,' is like wrapping a gift for someone and never giving it to them. Chip Conley expressfeltgift Change image and share on social
People don't realize how much control they do have. The more you can show them this control, the easier it is to tap back into the creative side of the brain that allows people to see possibilities and options. Chip Conley backbraincontrol share on social
I don't know about you, but I've saved cards that old high school flames wrote me as well as those that employees have written me over the years. The power of genuine, customized appreciation will never lose its value, even in a gloomy economy... in fact, it's probably what we're all thirsty for in this desert of a depression. Chip Conley appreciationcardcustomize share on social