Medicare's top officials said in 2006 that they had reduced the number of fraudulent and improper claims paid by the agency, keeping billions of dollars out of the hands of people trying to game the system. Charles Duhigg agencybillionclaim share on social
When most individuals or most companies are talking about trying to create healthy habits, the key is to identify which habit or habits seem most important. Charles Duhigg companycreatehabit Change image and share on social
The desire to collect information on customers is not new for Target or any other large retailer, of course. For decades, Target has collected vast amounts of data on every person who regularly walks into one of its stores. Charles Duhigg amountcollectcustomer share on social
Public employee unions, in their defense, say politicians have unfairly made them into simplistic bogeymen, responsible for problems that have myriad causes. Not all government workers receive generous pensions, they note. Charles Duhigg bogeymandefenseemployee share on social
Bromates are regulated by the Safe Drinking Water Act, but officials are required to test for them only when water leaves a treatment plant. Charles Duhigg actbromatedrink Change image and share on social
As the United States has become an older nation, reverse mortgages have grown into a $20-billion-a-year industry, with elderly homeowners taking out more than 132,000 such loans in 2007, an increase of more than 270 percent from two years earlier. Charles Duhigg 000billionearly share on social
When marketers influence habits, they influence peoples' self-identity. And so when a group or company does something that doesn't correspond to our core values, it feels like a betrayal. Charles Duhigg betrayalcompanycore Change image and share on social
Older Americans are perfect telemarketing customers, analysts say, because they are often at home, rely on delivery services, and are lonely for the companionship that telephone callers provide. Charles Duhigg americananalystcaller Change image and share on social
People who start habitually exercising tend on average to eat better. They also tend to use their credit cards less and procrastinate less. Charles Duhigg averagecardcredit Change image and share on social
As homeowners see the value of their homes decline, they become more likely to delay purchases of the big items - like automobiles, electronics and home appliances - that are ballasts of the American economy. When those purchases decline, large manufacturing firms, suddenly short on funds, could begin laying off employees. Charles Duhigg americanapplianceautomobile share on social