Firms need to ensure that their ability to provide effective customer service keeps pace with their growth. If you're marketing your firm to new customers, you better be able to provide them service when they do business with you. Arthur Levitt abilitybusinesscustomer share on social
I think it's probably the Dutch who are to blame for starting the whole 'art business', because before they came along, art was attached to relatively stable structures, and it was everybody's. It was like going to the movies. Antony Gormley artattachblame share on social
What we need to do is run our business. We need to come up with a value prop that is so compelling that customers have to go for it. Safra A. Catz businesscompelcustomer Change image and share on social
My parents were European immigrants. They came to the States with $1,500, two suitcases, and me, and they managed to build a business, a family, and a future for their family. They didn't have any of the resources of people who have lived here for two or three generations. Stana Katic buildbusinesseuropean share on social
The biggest part of our business has always been moving things, not paper. With the Internet, people in Mississippi can buy things from Macedonia, without regard to time or place or quantity. Frederick W. Smith bigbusinessbuy Change image and share on social
I went to college because my father thought that I should learn engineering, because he wanted to go into the heating business with me. There, I realized I wanted to be a physicist. I had to tell him, which was a somewhat traumatic experience. Leonard Susskind businesscollegeengineer share on social
Some of history's cleverest business minds understood the power of share platforms, from the aggressive titans who made fortunes building the nation's railroads, to Conrad Hilton, who created the first premier brand of international hotels. Lisa Gansky aggressivebrandbuild share on social
Early in my career, I sometimes found it difficult to make the tough people decisions - I had to learn that. In business, you want to listen. You want to learn. You want to make sure you're not proceeding without information. But if you wait too long, you can actually hurt an organization even more. Laura Lang businesscareerdecision share on social
Hip-hop is such a disposable art form from a business standpoint. It never treats its artists as art; it never treats its product as art. Questlove artartistbusiness Change image and share on social
Even though professional soccer has become more about business and less about the game itself, I still believe football is a party for the legs that play it and for the eyes that watch it. Eduardo Galeano businesseyefootball Change image and share on social