Top 139 Quotes by Barton Gellman

The causes and severity of NSA infractions vary widely. One in 10 incidents is attributed to a typographical error in which an analyst enters an incorrect query and retrieves data about U.S phone calls or emails.

I doubt there's any government in the world that guides itself primarily by strategy or conceptual documents or worldview. Anybody who has the reins of power has to look at practical limitations and tradeoffs - the fact that you can focus at most on one or two things at a time, that resources are limited.