Firms need to ensure that their ability to provide effective customer service keeps pace with their growth. If you're marketing your firm to new customers, you better be able to provide them service when they do business with you. Arthur Levitt abilitybusinesscustomer share on social
Another misconception is that an order is canceled when you hit 'cancel' on your computer. But, the fact is it's canceled only when the market gets the cancellation. Arthur Levitt cancelcanceledcancellation Change image and share on social
Although the Internet makes it seem as if you have a direct connection to the securities market, you don't. Lines may clog; systems may break; orders may back-up. Arthur Levitt backbreakclog Change image and share on social
What must occur is a greater recognition by investors of their individual responsibility. Arthur Levitt greatindividualinvestor Change image and share on social
Our role is to maintain and monitor a framework in which fair competition can flourish. Arthur Levitt competitionfairflourish Change image and share on social
Our purpose, as we face these challenges, remains clear - fair and orderly markets that allow for efficient capital formation, while protecting the interests of investors. Arthur Levitt capitalchallengeclear Change image and share on social
Today, the forces of competition, technology, and globalization have converged to spur innovation and to transform the way business is done in the securities industry. Arthur Levitt businesscompetitionconverge Change image and share on social
