Bruce Nordstrom

Grandpa didn't have any idea of customer service. But he wanted to make a living. Eventually, we saw it was not in our best interest to be arguing with customers.
Grandpa didn't have any idea of customer service. But he wanted to make a living. Eventually, we saw it was not in our best interest to be arguing with customers.
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These are some quotes by American author Bruce Nordstrom Businessman, who was born on October 1, 1933.